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Proper installation requires that the dumbwaiters operate only when all access doors are closed. PDC has learned that some installers are not properly securing the safety switches, one magnetic piece to each door and the other magnetic piece to each door frame. The proper installation will allow these magnetic switches to be in contact only when the doors are fully closed. If one side of the safety switch were to separate from its intended location and remain in contact with the other side of the safety switch, the system will operate as though the door were closed, even if the door is open.
Please check to see that your dumbwaiter does not operate when each door is open. Check all doors, one at a time, to ensure safe operation.
If your dumbwaiter door safety switches are not there, or are not working properly please call us at the number below and we will send you a new set FREE OF CHARGE.
Please call us with any questions at (800) 409-5438 or (530) 333-1953 between 7am and 3pm, Pacific Standard Time, Monday through Friday.
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