Mezzanine owners, let our mezzanine lift carry all those loads from top of mezzanine, to ground floor of mezzanine at the touch of a button.

Hi,

Received the dumbwaiter on Wednesday. Saturday, I set to installing it. Couldn't find
any help, so I did it by myself. If anyone asks, it took me about 4 hours to install the
dumbwaiter, complete the wiring and have it up and running. It took some planning.
I nailed 2x4's to the inside walls about 8' above the second floor. Then spanned the
shaft with another 2x4. I used a chain hoist (manual) to lift the middle section into
the shaft to about 7' from the basement floor. To attach to the section, I used a piece
of chain with hooks at both ends and hooked under the bottom of the section into the
tube steel.

After lifting the middle section up, I slid the bottom section under it, then lowered the
middle section back down. The top section was light enough and at a good height so
that I could just lift it into place (after removing my chain hoist rig).

Attached the chain, did some wiring, installed the car, etc. and it works like a charm.

I think this is a wonderful product and can't wait to finish the house and use it regularly.
If you have any other potential customers in Oklahoma City, feel free to give them my
name as a reference.

Thanks again for the prompt shipping.

Sam Smith

Hi David.

Just want to thank you all for the Dumbwaiter. It is in, and working just fine! 
I love it!  What a blessing; saves me many trips up and down steps carrying
things way to heavy for me. Little do you know how I thank God almost every
day for the blessing of that little cart that goes up and down for me.

Mele Manning

Dear Mr. John Reite

Thank you very much for coming to my home and adjusting my dumbwaiter,
it has been three years since you 1st installed the unit and during this time
I have found you to be responsive well beyond what one could expect from
a contractor.

Due to construction problems with the house itself, there was over a years
time elapse between installing the dumbwaiter rail assembly & returning to
complete the finish installation of the motor, push buttons, and door safety
switches. When I called to tell you we were finally ready to install the motor,
and finish up everything on the dumbwaiter, you were out within a day to
complete the job.

Quite frankly I was concerned that due to the construction delay you would
either be out of business, or want to charge additional costs, needless to say
nether was true!!

Having dealt with many, many subcontractors & installers I am in a good
position to commend you for your honesty, integrity, quality work, and
outstanding follow through.

Should you have the need please feel free to list me as a reference. Believe
me you will get an outstanding endorsement from me.

Thanks again John

Kenneth H. Nelson Ph. D
Loomis, CA

I wanted to write to you and tell you just how pleased I am with your Dumb-
waiter! I have just finished installing it and everything went very well! The
first story unit is located in a butler's pantry off the kitchen and the second
story unit is in our walk in closet. My wife, uses it to transport laundry and
other miscellaneous stuff to the second story.

Firstly, I am very impressed by your service. It was very straightforward to
get the details worked out for the specifications and it was actually built
and delivered when you said it would be!! That's a miracle in this world
today and a first in our remodeling experience! I also want to thank you
again for the second set of magnetic switches for the safety locks on the
doors. I installed double doors to match the cabinetry in the rooms and
they look great!

Second, it installed according to plan without a surprise...another new and
refreshing experience! I did all of the installation myself, with the exception
of lowering the middle unit from the second story, when I needed my son
to help me.

Third, and most important, it works like a charm! I want to tell you that
this had been one thing that was important to my wife in our remodeling
plans. And she is having just a great time using it and it is the highlight
of her day when she can show it off to her friends!

Finally, the price was so affordable! Our contractor wanted $10,000 to
do this for us and I just couldn't see spending that for a dumbwaiter. My
wife, however, had a different opinion and I was in the dog house until
I found your unit on the internet. Not only was it designed better than
the one proposed by the contractor, but it was 1/3 the cost!

I just had to share these thoughts with you. I also own my own business,
and I know that anything that is a problem comes through loud and clear.
But, when something goes right, we don't often take the time to tell
someone about it and simply say "Thanks""

So, in this case where so much went right.....THANKS!!!!

Sincerely,

Name withheld by request.

Woodbury, MN

Dear Mr. John,

Thank you so much for your kind assistance in facilitating the repair of our dumbwaiter.
Enclosed is your tool as promised. As it turned out, it was not the actual chain that broke
but rather the small part that connected the two ends. Thank you for including several of
these along with the chain link that you sent. The handyman had no trouble at all, as you
predicted, in making the repair. Judging by the apparent stress on this small connector, my husband must have put to much weight in the cab - resulting in it’s break. He will try not to do this again.

I particularly appreciate your help at this time, with all the hardship of my chemo. Even
simple problems can become overwhelming at such times. Your ready willingness and
generosity made my problem easier to deal with.

Thank you sincerely.

With Warm Regards,
Beth Barlow

P.S. Sorry about using Mr. - I can’t bring myself to ignore my up-bringing.